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Get the help you need to succeed in your studies. Our support team is available to assist with technical issues, academic questions, and more.
How Can We Help You?
Choose the support channel that works best for your needs. We're committed to providing quick and effective assistance.
Live Chat
Get instant help from our support team during office hours.
Mon-Fri: 9AM-6PM
Immediate
Support Ticket
Submit a detailed support request for complex issues.
24/7 Submission
Within 24 hours
Phone Support
Speak directly with our support team for urgent matters.
Mon-Fri: 9AM-6PM
Immediate
Email Support
Send detailed questions and receive comprehensive responses.
24/7 Submission
Within 48 hours
Create Support Ticket
Provide detailed information about your issue to help us assist you quickly.
Response Times
CriticalWithin 2 hours
HighWithin 8 hours
MediumWithin 24 hours
LowWithin 48 hours
Direct Contact
Quick Tips
- • Include your student ID for faster assistance
- • Attach screenshots of error messages
- • Describe steps you've already tried
- • Check our FAQ section first