Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.
Last updated: 18 July 2025
Introduction
London College of Advanced Studies ("LCAS", "we", "us", or "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, apply for courses, or use our services.
This policy applies to all personal data we process about you, whether you are a prospective student, current student, graduate, website visitor, or other individual whose personal data we process in connection with our educational services.
We are registered as a data controller with the Information Commissioner's Office (ICO) and comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Information We Collect
We collect and process various types of personal data depending on your relationship with us:
Personal Information
- • Name, address, phone number
- • Email address
- • Date of birth
- • Emergency contact details
Educational Data
- • Academic qualifications
- • Course enrollment details
- • Assessment results
- • Learning progress
Technical Data
- • IP address
- • Browser type and version
- • Device information
- • Usage analytics
How We Use Your Information
We use your personal information for the following purposes:
Educational Services
- Processing applications and enrollment
- Delivering courses and educational content
- Assessing and recording academic progress
- Providing student support services
- Issuing certificates and qualifications
Communication
- Responding to inquiries and providing information
- Sending course updates and important notices
- Marketing communications (with your consent)
- Alumni relations and networking
Legal and Regulatory
- Complying with legal obligations
- Reporting to regulatory bodies (e.g., Highfield Qualifications)
- Maintaining records for audit purposes
- Protecting our rights and interests
Website and Technology
- Improving website functionality and user experience
- Analytics and performance monitoring
- Security and fraud prevention
- Technical support and troubleshooting
Legal Basis for Processing
We process your personal data based on the following legal grounds:
Contract Performance
Processing necessary for the performance of a contract with you or to take steps prior to entering into a contract (e.g., course enrollment, delivery of educational services).
Legal Obligation
Processing required to comply with legal obligations (e.g., reporting to regulatory bodies, maintaining educational records).
Legitimate Interests
Processing necessary for our legitimate interests (e.g., improving services, marketing to existing students, security measures).
Consent
Processing based on your explicit consent (e.g., marketing communications, optional services).
How We Share Your Information
We may share your personal information with the following parties:
Educational Partners
- Highfield Qualifications: For course registration, assessment, and certification
- External Assessors: For qualification verification and quality assurance
- Placement Providers: For work-based learning opportunities
Service Providers
- IT Service Providers: For website hosting, email services, and technical support
- Payment Processors: For secure payment processing
- Communication Services: For email marketing and SMS notifications
Legal and Regulatory
- Government Agencies: When required by law or regulation
- Legal Advisors: For legal advice and representation
- Law Enforcement: When legally required or to protect rights and safety
We ensure that all third parties we share data with have appropriate security measures in place and are contractually bound to protect your personal information.
Your Rights
Under UK GDPR, you have the following rights regarding your personal data:
Right to Access
You can request a copy of the personal data we hold about you.
Right to Rectification
You can ask us to correct any inaccurate or incomplete personal data.
Right to Erasure
You can request deletion of your personal data in certain circumstances.
Right to Restrict Processing
You can ask us to limit how we use your personal data.
Right to Data Portability
You can request your data in a structured, machine-readable format.
Right to Object
You can object to certain types of processing of your personal data.
How to Exercise Your Rights
To exercise any of these rights, please contact our Data Protection Officer using the contact details provided below. We will respond to your request within one month.
Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and user authentication
- Staff training on data protection
- Incident response procedures
- Regular backups and disaster recovery plans
While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to protecting your data using industry-standard practices.
Data Retention
We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy:
- Student Records: Retained for 6 years after course completion for regulatory compliance
- Application Data: Retained for 2 years for unsuccessful applications
- Marketing Data: Retained until you withdraw consent or for 3 years of inactivity
- Website Analytics: Retained for 26 months
- Financial Records: Retained for 7 years for tax and accounting purposes
After the retention period expires, we will securely delete or anonymize your personal data unless we are required to retain it for legal reasons.
Cookies and Tracking
Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze website usage. For detailed information about our use of cookies, please see our Cookie Policy.
You can control cookie settings through your browser preferences:
- Accept or reject cookies
- Delete existing cookies
- Set preferences for specific websites
- Receive notifications when cookies are set
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:
- Posting the updated policy on our website
- Updating the "Last Updated" date
- Sending email notifications for significant changes
- Providing prominent notice on our website
We encourage you to review this policy periodically to stay informed about how we protect your personal information.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Data Protection Officer
Postal Address
London College of Advanced Studies
9 New Road
London, E1 1HE
United Kingdom
Complaints
If you are not satisfied with our response to your data protection concerns, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.ukor by calling 0303 123 1113.